On the Web, usability is a necessary condition for survival.

If a website is difficult to use, people leave.   If the homepage fails to clearly state what a company offers and what users can do on the site, people leave.   If users get lost on a website, they leave.   If a website's information is hard to read or doesn't answer users' key questions, they leave.   the Nielsen Norman Group

Textbook Links

Required Textbooks Other Textbooks with Required Readings
(A copy of each on reserve at Library) Other Textbooks

Case Studies

Thoughts on HCI

from the ACM's CHI conference held in Toronto in May 2014. Videos uploaded to YouTube courtesy of the writers/publishers of Interaction Design.

International Standards (ISO) for Usability

Important standards and guidelines

List augmented from Professor Sophie Quigley at Ryerson University, Toronto

Course Materials